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UPCOMING PROGRAMS



March 15, 2010 - Fair Lending - Assessments on Risk and Performance
Presented by Andy Zavoina, Rick Freer and Calvin Hagins
The simple truth is that fewer loans are being approved these days. Making sure lending discrimination isn't affecting the process is crucial and a fair lending risk assessment is your starting point. This program gives you a chance to hear from regulators what they're seeing in the way of fair lending violations, disturbing trends, inadvertent errors. This webinar will focus on fair lending responsibilities, how risk is identified, measured, and controlled. Ongoing monitoring techniques will be discussed, along with wrapping it up for the board, based not on what regulators want, but what the spirit and intent of these rules require.





March 16, 2010 - Construction Loan Compliance Rules
Presented by Jack Holzknecht
Residential construction lending is a complicated business made more complex by the special regulatory requirements that apply. Particularly if construction lending isn't a routine part of your business, the unique nature of these loans can cause confusion and costly compliance mistakes. Jack Holzknecht's webinar on Construction Loan Compliance Rules will give you the information you need to clear away the confusion and avoid construction loan compliance mishaps.





March 17, 2010 - X Marks the Spot: Auditing for RESPA
Presented by Patricia Cashman
If you are planning for RESPA audits, you need to know the territory has changed, and you'll need a new map to find your way around in HUD's revised and complex Regulation X. With Pat Cashman as your guide in her presentation on Auditing for RESPA compliance, you'll soon have the tools you need to find your way through the RESPA maze.





March 18, 2010 - Opening Business Deposit Accounts: Documenting Existence and Authority
Presented by Ken Golliher
This webinar provides simple explanations regarding sole proprietorships, partnerships, corporations, and limited liability companies. The program first focuses on how they are established; why the business owners might choose one form of business organization over another; and what documents the bank might reasonably require to verify a business' existence. It also addresses what types of documentation is necessary to establish signature authority over each type of business account. It identifies any applicable consumer protection laws, but does not include a detailed analysis of their requirements.





March 23, 2010 - Get Ready for the Implementation of the SAFE Act
Presented by John Burnett and Richard Hagar
"You've heard about licensing and registration of Loan Originators under the S.A.F.E. Act. Now it's time to find out what it all means to you! What do your lenders need to do to get ready for registration? What are the administrative steps your bank must take? What information needs to be assembled before starting the registration process, and what are the implications for your human resources team? Get what you need to know about the practical side of implementation of the S.A.F.E. Act rules in this webinar, so that you can be ready when the registration window opens."





March 24, 2010 - Corporate Account Take-Over and Securing your Internet Banking Site!
Presented by Paul Carrubba and Dan Fisher
Account takeovers can mean significant losses for your customer or your bank. You need to know how to best protect the bank from liability when a customer's account is compromised. Get information you can use to minimize your bank's exposure to account takeover losses in this important presentation from Paul Carrubba and Dan Fisher.






March 25, 2010 - Overdrafts - New ATM and Debit Card Rules
Presented by John Burnett
If you didn't register for the January session of this popular webinar concerning the new restrictions on overdraft fees for ATM and debit card transactions, we're offering a second live presentation. The new rules, with a July 1, 2010 compliance date, will have a profound effect on the overdraft services of most banks and credit unions, and could require operational and programming changes to ensure compliance with a new opt-in requirement. Join BOL Guru John Burnett as he analyzes the new rule and the steps you will need to take by July 1 and beyond to ensure compliance.





March 30, 2010 - BSA/AML/OFAC Policies: What should they include? How should we say it?
Presented by Ken Golliher
This webinar provides a methodical, organized approach to the development of written policies and procedures in support of three key compliance efforts. Attendees can compare their current documents for possible improvements or use the techniques they will learn from the program as the basis for simply starting fresh.





April 7, 2010 - INSIDER TIPS: Bank Secrecy Act
Presented by Patricia Cashman
You've reviewed and updated your BSA/AML/CIP risk assessments, tweaked your policies and redone your procedures. Where do you look for those final touches that will make your compliance program shine for examiners? Get some valuable insider tips from BOL Guru Patricia Cashman to help improve a compliance culture across your business lines, make sure your program documentation is current, and enhance your program. Pat will even help you find some helpful gems in the exam manual!





April 8, 2010 - Social Networking - Compliance and Legal Implications
Presented by Carl Pry
Has your institution decided to join the social networking trend? Are you ready to set up a Facebook page and enlist "fans"? Before leaping into this new territory, be aware of the rules. Yes, there are rules even here in this new electronic frontier. And your bank's name may already be "out there," for good or for ill. Join Carl Pry as he explains the rules, the risks and the rewards of social networking for your institution, so you can be prepared to manage this new communications channel.





April 14, 2010 - Unfair/Deceptive=Big Trouble
Presented by Andy Zavoina
Reg AA, the Unfair and Deceptive Acts or Practices rules, used to be so easy. It restricted taking household goods as collateral and prohibited the pyramiding of late fees. If you really dug into it you also saw requirements on taking cosigners. But it is so much more than that.





April 15, 2010 - Community Reinvestment Act Review and Update
Presented by Jack Holzknecht
The Community Reinvestment Act has been with us for a long time, but regulators' evaluations and expectations have been constantly changing. Banks can't just sit back and let their CRA ratings take care of themselves any more. It takes an understanding of CRA regulations, evaluation processes and examiner perspectives, along with planning and proactive efforts, to maintain or improve a bank's rating. Get the details and find out what's changed that could affect your bank's rating, in this information-packed presentation by Jack Holzknecht.





April 20, 2010 - HOW TO: Auditing Bank-Controlled DDAs
Presented by Patricia Cashman
Internal, bank-controlled DDA accounts can expose your bank to significant losses if they are not properly identified and adequately controlled. Yet digging them up for review can be a daunting task in itself. Find out how to identify these potentially risky accounts and learn how to review and evaluate your bank's controls over them in this informative Patricia Cashman webinar.



April 21, 2010 - CRE Stress Testing: How to Win Over Your Regulator While Protecting the Bank's Capital Base
Presented by Michelle Lucci
Shouldn't you anticipate how an uptick in interest rates will affect a maturing commercial real estate loan before you settle on renewal terms? Have you factored in vacancies? How will your portfolio of office building loans be impacted by an expected increase in state corporate income tax rates or utility costs? Knowing how to stress test a loan or a portfolio can help you forecast the effects of change, and will go a long way toward impressing your safety and soundness examiners, too! Get the information you need about stress testing in this information-packed two-hour presentation.





April 27, 2010 - Regulation Z - New Subpart G Rules
Presented by Jack Holzknecht and Mary Beth Guard
As part of the major overhaul to Regulation Z that was effective 2/22/2010, a whole new subpart G was added to implement significant new credit card practice and disclosure requirements. The new rules affect credit underwriting, payment allocation, finance charges, rate changes and fees, and impose new restrictions, disclosures and reporting requirements for card accounts involving college students, along with significant new publication requirements covering credit card agreements. If your bank offers credit card accounts, get the information you need to ensure you are complying with each of these major changes affecting your program.





May 5, 2010 - Busting the 7 Myths That Limit RDC Success
Presented by David Peterson
Remote Deposit Capture (RDC) is one of the fastest-growing banking developments in years. Like many new technologies, RDC has expanded rapidly, with no well-defined regulatory structure to hold it back. Even after the release in 2009 of the FFIEC's guidance for RDC, there are a lot of myths and half-truths circulating in the industry. With huge numbers of eligible customers that haven't yet been tapped for RDC, there's still time to sort out fact from fiction and get your bank's RDC program started out on the right foot, avoiding the logjam of misinformation surrounding the RDC product. Join David Peterson for his informative and helpful presentation to get the information you need to succeed.





May 12, 2010 - A_Z of Reg E
Presented by Andy Zavoina
Reg E has changed and as you "sell" debit cards, claims increase. If 67 million Americans have used a debit card for a purchase of less than $5 in the last month, you may well have a claim pending for an insignificant sum. Do you have to investigate claims? Is there a cost effective way to handle small claims? Can you lose money handling small claims the same way you handle large ones? Is there more to Reg. E than claims? Answer "Yes" to all the above.

We'll answer these questions in detail and dispel many of the urban myths that prevail in the world of Reg. E. We will discuss the changes in Reg E that concern you now, we'll review what has to be done to investigate a claim made more than 60 days after the debit or statement, and if you can deny a claim because the customer refuses to file a police report. We'll also dispel the myths that you can require the merchant to resolve the claim first and that family members can't steal money - from your bank.





May 20, 2010 - Regulation Z - New Rules for Application and Solicitation Disclosures
Presented by Jack Holzknecht and Mary Beth Guard
The changes to Regulation Z's credit card account rules issued on January 10, 2010 are simply too numerous and complex to cover in a single training session. You need to focus on one aspect of the rules at a time. That's why attending this presentation on the new rules covering Application and Solicitation Disclosures should be on your priority list. You'll find out about all the changes you'll need to make before the July 1, 2010 compliance date in this information-packed two-hour session.





May 28, 2010 - ECOA - Review and Update
Presented by Jack Holzknecht
Do the Equal Credit Opportunity Act and Regulation B make your head spin? Do you wonder why examiners still find violations of the act and regulation, even though they've been around for decades? Review the rules and the most common compliance errors found by regulators in Jack Holzknecht's two-hour presentation.