Course description

 

As lenders, we gather information from applicants – both consumer and commercial - to support their request for credit.  provide us with documentation to support their loan request. In our evaluation, we validate this information based on our underwriting/Loan Policy, and/or Investor guidelines.  

 

The outcome is not always a positive one and saying no can be difficult.   Added to what can be an uncomfortable discussion is our requirements to provide written notification to applicants. Knowing who your applicant(s) is/are is also key so that this sensitive information is provided to the correct individuals.  In addition to clearly stating the reasons for denial, there are timing and formatting requirements that must be met.

 

Join me for this webinar as I talk you through the steps that must be followed under both Regulation B and FCRA. I will walk you through the requirements as well as go through the requirements for notification based on the identification of your applicant(s). During the webinar we will cover the following:

 

  • Regulation B
    1. Defining an Application
    2. Co-borrowers, co-signers, guarantors
    3. Application Stages
    4. Notification Timing and Content
  • FCRA
    1. Permissible Purpose
    2. Denial Rules
    3. Credit Score Disclosure

 

 

 

Instructor(s)

Michelle Strickland

Michelle Strickland brings a wealth of commercial, consumer and residential loan compliance to her position at TCA, Thomas Compliance Associates, Inc. Like many now senior compliance officers, Ms. Strickland began her banking career on the teller line, but her early career also included consumer, residential and secondary market loan processing. Her next step up was as a systems administrator for six bank branches; Ms. Strickland’s responsibilities included customizing the bank’s loan origination systems. Ms. Strickland’s most recent experience, at a large Indiana bank, included responsibility for three operational areas: loan servicing; commercial loan processing and documentation; and residential and consumer loan processing and documentation. Her duties included the preparation of Risk Assessments on loan operations functional areas, vendor relationships, pipeline reports and, of course, regulatory compliance. Ms. Strickland joined TCA in early 2014.

Course curriculum

  • 1

    Webinar

    • Watch Playback

  • 2

    Materials

    • Slides

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