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Course description

Long gone are the days when the Fair Credit Reporting Act (FCRA) was just about credit bureau reporting. Now it includes HR’s ability to check credit files of new hires and staff, what investigation needs to be completed if there is a dispute in what the bank has reported, and all the major components. affiliate marketing, medical information, red flags and more. But we’ll keep this webinar simple.

In this webinar we’ll discuss the basic, general requirements bankers need to know the most:

  • A familiarization of the FCRA, an overview if you will,
  • Permissible purposes to obtain credit reports,
  • Adverse action requirements, 
  • Accuracy requirements (you’d be surprised at the reports some lenders make knowing they’re wrong),
  • Risk-Based pricing,
  • Handling disputes ,
  • Identity theft, and more. 

 

We’ll talk about the daily compliance requirements keeping in mind that the FCRA touches lenders, collectors, tellers, and HR too. All these people have daily FCRA tasks and they must be done correctly. Those who handle controls and audits also need to be conversant in the FCRA so this is good for them as well.

 

WHO SHOULD ATTEND:

This webinar is designed for those needing the basic FCRA skills to deal with consumers and bank staff in accessing credit reports, handling denied products and services, reporting requirements, basic disclosure requirements and handling troublesome customer issues like disputes and ID theft claim requirements. 

Instructor(s)

Andy Zavoina

Mr. Andy Zavoina, CRCM, is an Executive Vice President with the Glia Group, Inc., best known for its involvement with BankersOnline.com. He joined Glia and BOL in 2003. Mr. Zavoina has been in finance and banking for over 42 years. Over 20 years were with a two-bank holding company that had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He has done loan workouts, has been a consumer, commercial and real estate lender and managed those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks. Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He is a BankersOnline Guru. He also served on the Texas Bankers Association's Compliance Committee. He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers. He has written articles and lectured on compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace to local, state and national associations across the U.S. and teaches basic compliance and compliance management. You can reach Andy on the Internet by using his e-mail address, [email protected], or visiting http://www.bankersonline.com.

Course curriculum

  • 1

    Webinar

    • Access Webinar
  • 2

    Materials

    • Slides

    • Materials

    • Questions and Answers

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