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Course description

The most damaging moment for any financial institution executive is when they find out an internal embezzlement has taken place. It is even worse if you don't know who the thief is and you now have five suspects to investigate. If the financial institution hasn't decided in advance who will handle the investigation it may never find the criminal.

In this program you will learn what you need to know to investigate or manage internal fraud cases and how to avoid embarrassing mistakes.

This session provides you a blueprint on how to handle the investigation from start to finish. You will learn the warning signs of an internal fraud. We'll discuss what problems to expect from people who have no idea how an internal fraud investigation operates, and we'll ensure you understand what you need to review before you question a staff member about the internal embezzlement.

After the fraud is resolved, staff members will want answers about what has happened. This program ends by providing you suggestions on how to handle the aftermath of your investigation.

This program will cover:

  • Best practices that could provide staff with the tools and willingness to report a suspected internal fraud
  • Why people embezzle
  • The fraud triangle and what it means to you
  • Management deficiencies or events that signal potential internal fraud
  • Warning signs that a particular individual(s) might be involved with an internal embezzlement
  • Developing an action plan before an internal fraud is even suspected
  • Questions you need answered to resolve an embezzlement situation
  • Where to start your investigation if you are suspicious of a potential internal fraud
  • Who is most likely to discover an internal fraud and it isn't your internal auditor
  • How to handle people's emotions when an internal fraud case is discovered
  • When to retain an outside person to investigate an internal fraud
  • How to withdraw from an investigation when it is a member of your staff
  • Why you must expect the unexpected when investigating an internal fraud case
  • The steps you need to follow for a financial crime case
  • Preparation before interviewing staff - know where and when to interview a suspect
  • The interview, how to handle it properly
  • How to handle a person who confesses to the internal embezzlement
  • How to discuss this with staff after the incident occurs
  • Handling the long term implications of internal fraud


Who Should Attend:
Security officers, Risk Management staff, HR, Legal Counsel, Auditors, Branch Managers.



Instructor(s)

Barry Thompson

Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions.Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court. As a security specialist for America’s Community Bankers*, Thompson was involved in all phases of organizing the National Operations, Technology and Security Conference, including designing and overseeing the conference’s security track, hiring conference speakers, and writing the conference manual. Barry is an in-demand, internationally-recognized speaker where he has made fraud, theft, and security presentations to groups throughout the country, in Europe, and at the United Nations. Recognizing the increasing importance of compliance in the banking industry, he became a Certified Regulatory Compliance Manager in 1997. Barry has attended prestigious schools held by the American Bankers Association and America’s Barry Thompson “The Fraud Educator” Biography Community Bankers*. Among them are the National Trust School, held at Northwestern University, the National Compliance School, held at the University of Oklahoma and Emory University, and the Investment School at Fairfield University. He has put his knowledge and expertise to use as an instructor for both the Credit Union National Association’s Security Institute and the Tennessee Bankers Association’s Southeastern School of Banking held at Vanderbilt University. Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications. Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media and bank robbery. To date, he has trained more than 26,000 financial professionals—and growing.

Course curriculum

  • 1

    Video

    • Internal Fraud Investigations

  • 2

    Materials

    • Materials

    • Slides

    • Questions and Answers