Course description

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs. Your speaker knows firsthand what to look for, from the most common errors to the not so common, but potentially costly mistakes. This presentation will also help you review your own internal procedures.

Specific Areas Covered in the Event:

  • What happened to all the safe deposit boxes after a fire totaled several branches?
  • Why did 1,500 box renters file a large safe deposit lawsuit after a DEA vault raid? 
  • Why are many flooded safe deposit box disasters caused by defective plumbing?
  • What 15 steps must be taken when a flood fills a vault with contaminated water?
  • How can proper vault door closing procedures help you avoid overnight guests?
  • What details about safe deposit burglaries have TV reporters covered recently?
  • Why are self-service box renters now suing for millions?


Specific Take-aways:

  • How can FDIC or NCUA signs, logos or brochures create safe deposit liability? 
  • Why should renters be provided with “No Insurance” disclosure forms?
  • What ten questions will always be asked in any safe deposit lawsuit?
  • How should employees be trained to answer consumer’s questions?
  • Why must phrases like “waterproof or fireproof” vault be avoided? 
  • Would your part-time attendant make a good courtroom witness?


Bonus Material:

Final exam to test and review your vault security and disaster procedures.

Provide Sate Deposit Report Card to audit your security. 

Website with over eighty (80) safe deposit box resources.

Current safe deposit news articles and videos.


WHO SHOULD ATTEND:

This informative program will benefit safe deposit supervisors, vault attendants, compliance officers, auditors, security officers and your in-house legal counsel.

Instructor(s)

Dave McGuinn

David P. McGuinn, President of Safe Deposit Specialists, is a former banker with fifty years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. in all 50 states he has trained over 350,000 safe deposit employees and managers and has served the industry as President of American Institute of Banking and the American, Texas and Houston Safe Deposit Associations. Dave is a featured speaker for the American Bankers Association, Independent Community Bankers of America, National Association of Federal Credit Unions and over 100 other nationwide financial associations. He has been interviewed by the New York Times, Wall Street Journal, Money Magazine, New York Magazine, Reader’s Digest, Fortune Magazine, Associated Press, National Public Radio (NPR), Canadian Broadcasting Corp. (CBC), British Broadcasting Corp. (BBC), AARP, Bottom Line Financial, FDIC, CUNA, CNN, CBS, ABC, FOX, NBC Nightly News, Inside Edition, Crime Watch and Court TV on current safe deposit issues. McGuinn has created numerous training programs and his Regulatory/Compliance Manual, Policy and Procedures Handbook, Audit Manual and Fire & Flood Disaster Recovery Manuals are now the accepted standard for the financial industry. www.sdspec.com

Course curriculum

  • 1

    Safe Deposit Box "Danger Zones" - Overview of Liability Issues

    • Watch Live Course

    • Where to Go With Audio or Connection Issues

    • Questions for Speaker?

    • Handouts

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