Don’t Forget Website Auditing - 2023
Presented by
Andy Zavoina
2 hour webinar recorded on December 12, 2023
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One court case held that disclosures on a website were not effective because the hyperlink was colored, but not underlined, bolded, in caps or otherwise conspicuous. A video that played took away attention from the link, and there was a pre-checked box that was being agreed to. These are the unknown hazards we you must know about today. Guidance is less from regulators, and more from courts and it could impact your bottom line.
Do you “publish” compliance violations for the world to see? That can certainly happen if you have a website or use social media, and what bank today doesn’t? If you weren’t aware, “the world” includes your examiners at all state and federal levels, and your bank’s work is always available for review and critique.
Why Attend – Do these questions cause you concern?
Yes, even the simplest of web pages can violate the law, and page counters can tell your regulator how many times a violation has been seen. Just because you saw it on a big bank’s site doesn’t mean it is OK for you to do. You must understand the risks and the rules.
Multiple regulatory requirements influence what you can and should have on your web pages and other online advertising for loans, deposits, fair lending, privacy and regulatory guidance. The rules are not “in addition to,” so much as they must be interpreted and applied to this medium. Some guidance items are unique, and we’ll discuss them, too.
What you will learn - join Andy Zavoina, CRCM, for a two-hour review of:
Additional benefit - Your program materials will include workpapers to complete a thorough audit of your website. The program includes practical examples of what to look for to avoid violations and manage change. The bank’s compliance officer and auditor should be the first to know if there is a problem on your site, not the last. Effective auditing and maintenance procedures are the key.
Who Should Attend?
Andy Zavoina
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Policy
Website Compliance Review
Web Audit Checklist
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